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Welcome to Thornbrook Surgery

Surgery 2

The Thornbrook Values

Thornbrook Surgery places patient care as its highest priority. To promote this aim we have developed the Thornbrook Values. 

Considerate

Accurate

Respectful

Empathetic

Our aim is to apply the Thornbrook Values to each action we carry out every day.

Our values are what make us different.

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Practice News

Up to date Practice news including new staff members, clinics held & special events

 1st September 2024

The way we book our appointments is changing from the 1st September 2024.
 
This is to manage the current increase in demand as well as making the whole process a more streamlined and manageable experience for both patients and staff.
 
From this date all acute requests we receive will be booked an appointment on the day or signposted to out of hours dependant on capacity.
 
All routine requests will be sent a booking link to book an appropriate time within the following 2 weeks of the request.
 
If we feel your request would be better suited to another service, we will signpost this appropriately and inform you.
 

Global IT Outage 19th July 2024

Our IT system is now up and running but it is slow, thank you for your patience whilst we assess the situation.  Our triage system is back open.  It will take time to go through prescriptions and documents, some of which have not yet been restored.  We will update you throughout the day.

 

 Our online triage provider is changing from 3rd April 2023

From 3rd April our online triage provider will be changing from AskmyGP to AccuRx. The appointment system will continue to work in the same way and patients will be required to submit appointment requests via the link on our website. If you are unable to use the form and require assistance, the reception team can submit your request on your behalf.  You will not need to create an account to use the new online triage form, however you must be a registered patient at the practice.

Click here to access a patient guide on how to use the new online request form.

 

December

Christmas and New Year Opening Times

The Surgery will be open every day 8am - 6pm apart from the standard Bank Holidays over both Christmas & New Year.

Our Ask My Gp will be closed from Friday 23rd December through to Tuesday 3rd January as we will be asking patients to ring the surgery for acute & emergency appointments only. 

We will of course be accepting prescription requests via email and at reception. 

Thankyou to all of our Patients for all of your support and we wish you all the best for 2023. 

 

 

 

 

September 2022 

Vaccination Clinics

Our flu and Covid vaccination clinics are running throughout September and October we will be in contact with you to book you in to these in due course. 

Fundraising Event 

We will be holding a Macmillan Bake Sale on Friday 30th September in Reception from 10:30 - 11:30 please feel free to pop down to the surgery and grab a baked treat for a small donation to go towards Macmillan Cancer Care. 

 

 

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