Please note phone lines close at 18:00 - if urgent call 111

The surgery is closed 12:00 - 18:30 on the 2nd Wednesday of the month.

Chinley Branch Surgery

We hold regular doctor, nurse and healthcare assistant surgeries at our branch surgery in Chinley; please contact us for current services. 

Appointments

All routine appointments can be requested via our online triage system (a link to this is on the homepage). Alternatively telephones are answered from 08:00 for any urgent appointments and queries. There is a stacking system for incoming calls when lines are busy. Please do not hang up, your call is in a queue and will be answered as soon as possible. 

The team answering telephone calls aims to give each caller sufficient time to deal with their requests.  This means that you may be kept waiting longer than you would like.  We thank you for your patience with this.

The surgery does offer a late surgery on a Thursday.  These appointments will be offered to you as routine appointments when they are available.  

Improving Patient Access

As part of a national initiative, patients will be able to access GP and Nurse appointments up till 8pm on weekdays and on Saturday, Sunday and Bank Holiday mornings, at practices across Buxton and High Peak.

Appointments at Thornbrook Surgery will be available every Thursday evening, and appointments will also be available to our patients on other weekday evenings elsewhere (details below) and on weekends in either Buxton or New Mills.

• Mondays from 6pm – 8pm at Arden House Surgery (New Mills) and Tuesdays from 6pm – 8pm at Buxton Medical Practice (Buxton)
• Tuesdays from 6pm - 8pm Goyt Valley Medical Practice (Whaley Bridge)
• Wednesdays from 6pm – 8pm at Elmwood Medical Centre (Buxton) and Sett Valley Medical Centre (New Mills)
• Thursdays from 6pm – 8pm at Stewart Medical Centre and Thornbrook Surgery (Chapel-en-le-Frith) 
• Fridays from 6pm – 8pm will be offered between the practices listed above on a rotation basis. Please check our website or call the surgery for information on which surgery is on duty.

For further information about who is open on what night see the below link to the North Derbyshire Federation's website page:

The surgery is closed on weekends and bank holidays as well as from 12:00 on the 2nd Wednesday of the month (apart from August & December). 

Out-of-Hours/Urgent Care Centre

This is for urgent problems only and not for routine doctors appointments.  This service is based in New Mills Clinic (Just past the swimming pool/Leisure Centre), Hyde Bank Road, New Mills and is open 18.00- 22:30 Monday to Friday, and 09:00 - 22:30 weekends and bank holidays.

You can access the service by phoning 111 or you can walk in.  

Click on the link below to read full details of the service: http://www.derbyshirehealthunited.com/ContactUs/Locations/NHPUCC.aspx

NHS 111

NHS 111 can help if you have an urgent medical problem and you’re not sure what to do.

To get help from NHS 111, you can:

• go to nhs.uk(for people aged 5 and over only)
• call 111

NHS 111 is available 24 hours a day, 7 days a week.

Accident & Emergency Units

The nearest 24 hour A&E departments are at Stepping Hill Hospital and Macclesfield Hospital.

There is also a minor injuries unit at Buxton Hospital - please telephone 01298 214000 to ensure the unit is open before attending.

 Out-of-hours services are generally busy and should only be used if you cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and/or shortness of breath constitute an emergency.  

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

• Treat yourself at home
• Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.